Policies
Shipping Policy
In-Store Pickup and Curbside Pickup
For in-store pickup, simply select Local Pickup and you will be notified through email when your order is ready.
We ship within Canada through Canada Post. For international orders, please contact us for arrangements.
Orders will usually be shipped within 1 to 2 business day. Tracking information will be provided.
$18 Flat rate shipping for the province of Ontario. Free shipping in Canada for orders over $300.
Orders of $500CAD or more will require your signature and proof of age with Canada Post.
Products in pressurized containers such as Spray Primer/Varnish will not be shipped, and is only available for local pickup only.
Preorder items and in-stock items in the same order will only be shipped when the preorder items become available. Please place preorder items in separate orders if you wish to receive your in-stock items as soon as possible.
Return Policy
We only accept returns 7 days after delivery day on sealed/unopen products. Customer will be responsible for the return shipping cost and providing the original order number. Refund will be issued after the package is received at our store and undamaged.
In case of products with missing or damaged components, please contact the respective company for replacements. We will be more than happy to provide the contact info.
Tabletop Renaissance Games & Hobbies reserves the right to cancel any order for any reason. A full refund will be issued upon cancellation.